The Workflow, Automation and AI Maturity Assessment from Eden Metrics is designed to provide a clear, practical view of how work ‘flows’ in your organisation today, without jargon, technical language or assumptions about tooling.
The assessment is diagnostic, not a sales exercise. Its purpose is to surface reality, not to promote technology.
What the Assessment Covers
The assessment looks at SIX core areas that determine whether an organisation can scale without adding complexity.
- How work gets done – Whether tasks are handled consistently, ownership is clear, and people know what good looks like.
- How information moves – How reliably information flows between people and systems, and how much duplication or rework exists.
- Manual effort and repetition – How much time is spent chasing, updating and fixing, versus thinking, deciding and improving.
- Decision support and judgement – How decisions are made, what information leaders rely on, and how timely and trustworthy that information is.
- Use of automation – How much routine work is handled by systems rather than people, and whether automation reduces effort or simply adds complexity.
- Use of AI – How artificial intelligence is actually being used across the organisation, whether informally, experimentally, or embedded into everyday workflows and decision-making.
The questions are based on everyday reality, not theory or tool features.
Who this is for
This assessment is designed for senior leaders, heads of function and operational decision-makers who want a clearer picture of how their organisation works as a system. It is particularly relevant for organisations that:
- Feel busy but struggle to scale smoothly
- Suspect automation or AI could help, but lack clarity on where
- Have invested in tools, but still experience friction
- Want to move from effort-led work to system-led work
No technical or AI expertise is required to complete the assessment.
What you will receive
On completion, respondents receive:
- An overall workflow maturity score, shown as a percentage
- A clear interpretation of what that score means in practice
- Insight into strengths and gaps across workflows, automation and AI
- Practical next steps aligned to the organisation’s level of maturity
The assessment takes around 10 minutes to complete. Results are delivered immediately by email.
FAQs
Most respondents complete the assessment in around 10-15 minutes.
No. The questions are written in plain language and focus on everyday work and decision-making, not technical terminology.
No. It assesses how AI is actually being used in practice, whether that use is informal, experimental, or embedded into workflows and decisions.
No. The assessment is designed to provide clarity. Any follow-up is optional and based entirely on the results.
Results are not publicly benchmarked or shared in any identifiable way. The assessment is designed to help you understand your organisation in its own context.
Over time, Eden Metrics may publish anonymised, aggregated insights from assessment data, such as trends in workflow maturity or AI adoption. No individual organisation or respondent will ever be identifiable in this data.
You will receive your results immediately by email, including an overall score, interpretation and recommended next steps. You can then decide whether to explore those next steps further.
Yes. Responses are treated as confidential and used only to generate your assessment results.