Effective Date: 04 April 2025
Link – Booking Terms and Conditions
Welcome to Eden Metrics (“we”, “us”, “our”). Please read these Terms and Conditions (“Terms”) carefully before using our website https://edenmetrics.com (“Site”) and our related software products, including Search Intelligence and our Reporting Solution (“Services”). By accessing our Site or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or Services.
1. Who We Are
Eden Metrics Ltd is a company registered in England and Wales, number 16790606, with our registered office at Sparkhouse, Enterprise Building, Rope Walk, Lincoln LN6 7DQ.
2. Use of the Website
2.1 You agree to use our Site lawfully, for its intended purpose, and not to use it in a way that infringes the rights of, restricts or inhibits anyone else’s use.
2.2 You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.
2.3 We may suspend, withdraw or restrict the availability of all or any part of our Site for business and operational reasons.
3. Registration and Accounts
3.1 Some features of our Services require you to register for an account. You must ensure all information you provide is accurate and kept up to date.
3.2 You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. Notify us immediately if you suspect any unauthorised use.
4. Subscription Services
4.1 Search Intelligence and Reporting Solution: Our proprietary software services are provided on a subscription basis. You agree to pay the subscription fees applicable to the plan you select.
4.2 Billing and Payment: Subscription fees are billed monthly in advance. Payments must be made by credit card or other payment methods we accept. All fees are exclusive of VAT or other taxes unless stated otherwise.
4.3 Renewals and Cancellations: Subscriptions renew automatically each month until cancelled. You may cancel your subscription by providing at least 30 days’ notice prior to the next billing date.
4.4 Non-Payment: If we do not receive payment when due, we reserve the right to suspend or terminate your access to the Services until all outstanding amounts are paid.
4.5 Refunds: We do not generally offer refunds for partial months or unused Services. Please contact us if you believe a billing error has occurred.
5. Licence and Acceptable Use
5.1 Licence: We grant you a limited, non-exclusive, non-transferable licence to use our Site and Services for your internal business purposes only, subject to these Terms.
5.2 Restrictions: You must not (a) reproduce, duplicate, copy or sell any part of our Site or Services; (b) attempt to reverse engineer, decompile or disassemble our software; or (c) use our Site or Services for unlawful or unauthorised purposes.
6. Intellectual Property
6.1 All intellectual property rights in our Site, Services, content, software, and branding are owned by or licensed to Eden Metrics.
6.2 Nothing in these Terms grants you any right to use our trademarks, trade names, logos or other intellectual property except as necessary to use the Services as intended.
7. Confidentiality
7.1 You agree to keep confidential all information that we provide, which is marked as confidential or would reasonably be considered confidential, including but not limited to our proprietary software methodologies and data insights.
8. Data Protection and Privacy
8.1 We will process any personal data you provide in accordance with our Privacy Policy, which forms part of these Terms. Please review it at https://edenmetrics.com/privacy-policy/
9. Third-Party Links
9.1 Our Site may contain links to third-party websites. We do not control these websites and are not responsible for their content or availability.
10. Limitation of Liability
10.1 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or Services, whether express or implied.
10.2 We shall not be liable for any indirect or consequential loss or damage, or any loss of profit, revenue, or data arising out of your use or inability to use our Site or Services.
10.3 Our total liability to you for any claims arising out of or in connection with these Terms shall not exceed the total amount you have paid to us in the 12 months preceding the claim.
11. Indemnity
11.1 You agree to indemnify us and hold us harmless from any claims, liabilities, damages and expenses arising out of your breach of these Terms or misuse of the Site or Services.
12. Termination
12.1 We may suspend or terminate your access to our Site or Services at any time if you breach these Terms or if required to do so by law.
12.2 Upon termination, your right to use our Site and Services will cease immediately. Any provisions which by their nature should survive termination shall do so, including Sections 6, 7, 10 and 11.
13. Changes to These Terms
13.1 We may update these Terms from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Site and Services constitutes acceptance of the revised Terms.
14. Governing Law and Jurisdiction
14.1 These Terms are governed by the laws of England and Wales.
14.2 You agree that the courts of England and Wales shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Phone: 01522 424064
Address: Sparkhouse, Enterprise Building, Rope Walk, Lincoln LN6 7DQ